Organisations do not always struggle because they lack opportunities. Sometimes, the challenge lies in hiring the wrong people, poorly defined roles, and expecting exceptional performance from a system that lacks the right foundation for success.
Everything starts with clarity. A well-crafted job description is far more than an administrative document. It is the blueprint for performance, accountability, and organisational growth.
Without that clarity, organisations risk costly hiring mistakes, workplace confusion, and reduced productivity.
But even the best job description means little if you cannot identify the right person to fill the role. That is where competency-based interviewing becomes a game changer. By going beyond rehearsed answers, it helps organisations assess the skills, behaviours, and experiences that drive workplace success.
This highly practical, two (2)-part training programme equips participants with the tools to strengthen two (2) critical areas of human resource management: Part 1 focuses on effective job analysis and the development of functional job descriptions, while Part 2 will explore competency-based interviewing techniques to assess candidates and make informed hiring decisions.
REGISTER FOR PARTS 1 & 2 AND SAVE!
Parts 1 & 2 Cost (per person):
ECA Members: $2,380.00 plus vatNon Members: $3,400.00 plus vat
Topics To Be Covered (Part 1) Modern Job Design in Today's Workplace Why job descriptions matter Overview of key clauses in the EOA Legal pitfalls and how to avoid them The impact of AI, digitalisation and changing work Linking jobs to organisational goals Common problems with outdated job descriptions Conducting an Effective Job Analysis Gathering job information Identifying key deliverables and accountabilities Defining essential functions Job description vs job specification Responsibilities vs tasks Activity: Conduct a job analysis for a sample role Writing Effective Job Descriptions Components of a modern job description Writing position purpose statements Applying the KRA methodology Writing measurable responsibilities Incorporating competencies Activity: Craft a job description Part 1 Date: Tues. 24th November 2026Time: 9:00 a.m. - 3:30 p.m. Part 1 Cost (per person): ECA Members: $1,400.00 plus vatNon Members: $2,000.00 plus vat Topics To Be Covered (Part 2) Recruitment Risk and Candidate Screening Equal Opportunity considerations in hiring Identifying the best-fit candidates Spotting résumé red flags and attitudinal concerns Activity: Reviewing and assessing candidate applications Competency-Based Interviewing What competency-based interviewing is and why it works Identifying critical job competencies Developing effective competency-based questions Behavioural vs. hypothetical questions Questioning dos and don'ts Activity: Developing competency-based interview questions Conducting and Evaluating Interviews Structuring an effective interview Interview panel roles and best practices Capturing and evaluating candidate responses Making objective hiring decisions Part 2 Date: Wed. 25th November 2026Time: 9:00 a.m. - 3:30 p.m. Part 2 Cost (per person): ECA Members: $1,400.00 plus vatNon Members: $2,000.00 plus vat Facilitator Ms. La Toya GriffithStrategic Human Resource Consultant La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organisational performance. In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. NEED MORE INFORMATION? For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Modern Job Design in Today's Workplace
Conducting an Effective Job Analysis
Writing Effective Job Descriptions
Part 1 Date: Tues. 24th November 2026Time: 9:00 a.m. - 3:30 p.m.
Part 1 Cost (per person):
ECA Members: $1,400.00 plus vatNon Members: $2,000.00 plus vat
Recruitment Risk and Candidate Screening
Competency-Based Interviewing
Conducting and Evaluating Interviews
Part 2 Date: Wed. 25th November 2026Time: 9:00 a.m. - 3:30 p.m.
Part 2 Cost (per person):
Ms. La Toya GriffithStrategic Human Resource Consultant
La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organisational performance. In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
