BECOME A SUSTAINABLE & RESILIENT BUSINESS LEADER!
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This hands-on workshop is designed to provide participants with practical experience in drafting essential letters and correspondences commonly used in industrial relations and human resource communication. Through real-world scenarios and guided exercises, participants will develop a clear understanding of the appropriate context and circumstances for issuing each type of correspondence.
Additionally, the programme aims to deepen participants' knowledge of sound industrial relations principles and best practices, enhancing their ability to navigate workplace matters with professionalism and compliance.
This training programme is designed to enhance participants’ understanding of the grievance process, particularly for those in supervisory or management roles. It focuses on building the skills needed to implement a fair, effective, and timely grievance management system, that supports the efficient resolution of employee issues, strengthens trust, fosters a positive workplace culture, and reduces the likelihood additional cost due to unresolved conflicts.
This training program is designed to equip managers and supervisors with the knowledge, skills, and strategies to effectively understand, connect with, and lead Generation Z employees. Participants will identify distinctive generational traits and explore key principles such as communication styles, trust building, and techniques such as active listening, and effective problem-solving.
