This training programme is designed to enhance participants’ understanding of the grievance process, particularly for those in supervisory or management roles. It focuses on building the skills needed to implement a fair, effective, and timely grievance management system, that supports the efficient resolution of employee issues, strengthens trust, fosters a positive workplace culture, and reduces the likelihood additional cost due to unresolved conflicts.
This programme will provide a foundational understanding of the principles and practices of good Industrial Relations and provide the tools to correctly interpret, understand and apply the laws governing the Industrial Relations system in Trinidad and Tobago. Participants will be exposed to principles related to effectively managing workplace issues such as grievances, collective bargaining, employment contracts and dealing with trade unions.
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