Managers, supervisors, and HR professionals will gain the skills to make performance reviews a driver of organisational success not just a routine task. Participants will learn to connect personal and team goals with organisational objectives, design relevant KPIs, and build performance systems that foster accountability and positive outcomes.
Through hands on activities and real world applications, participants will practice setting clear goals, tracking progress, managing pushback, and reducing workplace issues caused by poor performance management.
By the end of the programme, participants will be equipped to build a culture of high performance, continuous improvement, and responsibility for delivering clear, measurable results.
TOPICS TO BE COVERED
Foundations of Performance Management
KPIs: What Works and Why
Designing a Practical Performance Framework
Tools, Dashboards and Data for Decision-Making
Performance Conversations, Coaching & Accountability
Dates: Tues. 8th, Thur. 10th & Fri. 11th September 2026
Time: 8:30 a.m. - 12:30 p.m.
Cost (per person):
$2,600.00 plus vat (ECA Members)
$3,640.00 plus vat (Non-Members)
La Toya GriffithStrategic Human Resource Consultant
La Toya Griffith is a Certified HR Professional with 15 + years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organisational performance. In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
