A complete understanding of performance is essential in today's VUCA environment. KPIs serve as crucial navigational aids that assist individuals, departments, and the organisation in determining if their current trajectory aligns with plans and priorities.
By highlighting performance levels and identifying problem areas, the appropriate selection of indicators will ensure that no crucial component of your business or performance strategy is missed.
The expression "What gets measured gets done" by Peter Drucker emphasises how important it is to have efficient KPIs in place and a keen awareness of performance in all important areas within a department – right down to individual team members—is essential for those who want to be effective leaders. Without this type of navigation and a strong set of indicators, managers and supervisors risk making judgment decisions that may not support the vision and strategy of their team or organisation.
This is not a seminar! It's a workshop designed for you to build, test, and refine your own performance frameworks. Our emphasis on learning by doing will allow each participant to identify real departmental or organisational challenges and develop impactful KPIs that drive strategy, not just easy-to-measure metrics.
Business Owners, Managers, Supervisors, Team Leaders, or any person with responsibility for driving performance through people
Dates: Monday 10th, Wednesday 12th and Friday 14th November 2025
Time: 9:00 a.m. - 12:00 noon (each day)
Cost (per person):
$1,800.00 plus vat (ECA Members)
$2,520.00 plus vat (Non-Members)
Ms La Toya GriffithStrategic ConsultantLa Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
