Master KPIs: Convert Strategy Into Measurable Success

Master KPIs: Convert Strategy Into Measurable Success

A complete understanding of performance is essential in today's VUCA environment. KPIs serve as crucial navigational aids that assist individuals, departments, and the organisation in determining if their current trajectory aligns with plans and priorities.

By highlighting performance levels and identifying problem areas, the appropriate selection of indicators will ensure that no crucial component of your business or performance strategy is missed.

The expression "What gets measured gets done" by Peter Drucker emphasises how important it is to have efficient KPIs in place and a keen awareness of performance in all important areas within a department – right down to individual team members—is essential for those who want to be effective leaders. Without this type of navigation and a strong set of indicators, managers and supervisors risk making judgment decisions that may not support the vision and strategy of their team or organisation.

This is not a seminar! It's a workshop designed for you to build, test, and refine your own performance frameworks. Our emphasis on learning by doing will allow each participant to identify real departmental or organisational challenges and develop impactful KPIs that drive strategy, not just easy-to-measure metrics.

 

Topics to Be Covered

  • Differentiating between performance objectives vs. performance indicators
  • Types of performance indicators
  • The importance of KPIs to organisational success
  • The framework for linking the organisation's mission, vision and strategy to KPIs
  • Leveraging AI when developing KPI
  • How to cascade strategy into KPIs
  • Determining SMART KPIs for a team member
  • Performance measurement and analysis:
    • Interpreting KPI results
    • Identifying trends, patterns, and outliers
    • Utilising the fishbone diagram and 5 Whys in root cause analysis for performance issues
  • Applying SBI model in KPI communication
  • KPI pitfalls and challenges
  • Activity: Craft a KPI

NEED MORE INFORMATION?

For further details please contact:
Training Department | 1 (868) 675-5873/638-6463

Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Event Information

Event Date 17/11/2025 9:00 am
Event End Date 21/11/2025 12:00 pm
Individual Price Members: $1,800.00, Non-Members: $2,520.00 (plus vat per person)
Location Online - ZOOM Meeting