This follow-on session tackles a new set of some of the most commonly misunderstood concepts in industrial relations. From questions on demotion, to the complexities of establishing insubordination, or simply having a conversation with a problematic employee, these issues continue to perplex managers, supervisors, HR professionals, and business owners. Our goal is to bring clarity where there is confusion and avoid the guesswork by providing exact sources, tested frameworks, and practical guidance. After this session, you will be better prepared to confidently approach and address day-to-day employee-related matters, with the right response, grounded in facts.
TOPICS TO BE COVERED
Date: Thursday, 26th February 2026
Time: 9:00 a.m. - 12:00 noon
Cost (per person):
$1,100.00 plus vat (ECA Members)
$1,6500.00 plus vat (Non-Members)
Giselle EstradaHR/IR Professional
Mrs. Estrada is an accomplished HR/IR professional with over two decades of experience within both public and private sector organizations locally and regionally. She is currently a consultant attached to the ECA, where she provides advisory and advocacy services to our membership. Mrs. Estrada holds an MBA with a specialism in Human Resources from Anglia Ruskin University. She is also professionally certified in Advanced Mediation by the Stitt Feld Handy Group. Her expertise extends to conflict resolution, human resource management, employee and industrial relations, collective bargaining as well as dispute resolution.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
