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Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to help you correctly set goals and objectives, understand when and how to coach, and recognise how to improve the effectiveness of those in your department or team.

This programme will provide an opportunity for participants to develop the skills required for understanding of what is expected of them and therefore improve their chances of individual success, while ensuring that their team and organisation are able to achieve its goals.

Your employees play a pivotal role in driving the success of your business, and having a dependable, engaged workforce is essential. As a manager, supervisor, team leader or people manager, you’ve likely encountered occasional employee absences. If left unmanaged, excessive absenteeism can reduce Productivity, Efficiency and Company Morale. Join us as we explore proactive strategies to reduce absenteeism and foster a healthier, happier workplace.

Act Now to increase your company's Productivity and Profitability!

******SPECIAL OFFER!******

Supplement your participation in this session with a FREE electronic copy of the ECA's publication: Exploring Absenteeism in the Workplace. This publication includes guidance on how to:

• Identify and measure absenteeism
• Identify the causes and cost of absenteeism
• Foster attendance and ways to manage absenteeism

Sample Policies and Summaries of Industrial Court Judgments Included!

Key Performance Indicators (KPIs) are vital for understanding whether an individual, team, department and, by extension, the organisation is on the right track. The right set of indicators will shine a light on performance and highlight areas that need attention. It is often said, "What gets measured gets done", so without the right KPIs, managers and supervisors can find themselves sailing blindly. Effective leaders should be aware of the performance of all critical dimensions within their respective departments or portfolios, even distilling it down to a specific individual or team.

As you plan for 2024, this intensive programme will demystify KPIs while enhancing the ability of line managers and supervisors to develop and write accurate, compelling and concise KPIs for their team members.