Training and Sensitisation Session Calendar

This programme is designed to provide participants with the skills needed for effective supervision of staff. The intent is that participants will understand that in their role as supervisors, they personally have a great deal of influence on performance, retention and morale in the organisation.

Learning Outcomes

Successful completion of this programme will increase a participant’s knowledge and ability to:

• Understand and define the role and function of supervisors.
• Identify the skills required for effective supervision.
• Understand the difference between Leaders and managers.
• Examine the attitudes, behaviours and characteristics of effective leaders.
• Incorporate effective emotional intelligence skills in their daily lives.
• Identify and practice effective communication and experience how improved listening and feedback skills can positively affect workplace interactions.
• Implement tools for effective conflict management and problem solving.
• Align rewards and recognition with values, behaviours and objectives.
• Improve their overall personal effectiveness.

Cost: $1,995.00 plus vat (ECA Members)

$2,495.00 plus vat (non-Members)

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Critical Training for New Members

Industrial Relations Essentials

Critical Training for New Members

Day 1: The Fundaments of Good Industrial Relations

Day 2: Termination of Employment

Day 3: Managing unauthorized Absence from Work

Cost: $1,500.00 plus vat 

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Critical Training for New Members

Industrial Relations Essentials

Critical Training for New Members

Day 1: The Fundaments of Good Industrial Relations

Day 2: Termination of Employment

Day 3: Managing unauthorized Absence from Work

Cost: $1,500.00 plus vat 

Register

OBJECTIVE

This programme is designed to provide participants with the skills needed to effectively address violent episodes in the workplace.

The intent is that participants will understand their role and responsibility in deescalating, managing and where possible avoiding violence in the workplace. Additionally, they will be informed of what disciplinary tools can be utilised when such incidents occur.

LEARNING OUTCOMES

Successful completion of this programme will increase a participant’s knowledge to address the following:

• Steps in addressing fighting on the job
• What is workplace bullying and how can an organization effectively address it
• How to deal with offensive and intimidating behaviour
• When to get the Police involved
• Disciplining parties involved in fighting and bullying in the workplace
• Examination of relevant judgments on workplace violence

Cost: $1,495.00 plus vat (Members)

$2,100.00 plus vat (non Members)

Register

( Risk Assessment & Accident prevention and reporting)

Cost: $1,300.00 plus vat 

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