Do you prefer to train your staff onsite (or online)? Our in-house training solution allows you to conduct training where you want, when you want, and how you want. Contact us to request a customised training or select from our list or current in-house specials, listed below.
Our in-house specials are designed to help you achieve your talent and organisational development goals at only a fraction of the cost!
AVAILABLE IN-HOUSE SPECIALS
REACT, RESPOND AND SURVIVE: ARMED INTRUDER & ROBBERY TRAINING FOR BUSINESSES
REACT, RESPOND AND SURVIVE: ARMED INTRUDER & ROBBERY TRAINING FOR BUSINESSES
Availability: This special must be purchased between June to September 2023 to secure special pricing below
Training Dates and Times: 9:00 a.m. - 3:00 p.m.
Description
As crimes against businesses continue to rise it has become necessary for organisations to critically assess their security ecosystem, including the situational awareness and readiness of staff and employees to respond to potential intruders and robbery scenarios. This initial response is vital to ensuring that employees, and customers, can safely navigate such scenarios to prevent loss of life, limb and property.
This armed intruder and robbery prevention training is a proactive approach to mitigate, if not eliminate, the possibility of your organisation becoming a target, giving your people the best chance of survival.
Topics to be Covered
- Develop a work culture of awareness of suspicious persons or armed intruders
- Learn about the various types of potential human targets and establishments
- Perform the latest defensive approaches in armed intruder events
- Correctly communicate emergency information to the police and security services
- Understand the latest USA models to guard staff against armed intruders
- Explore many other crucial areas and techniques
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to fifteen (15), team members.This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 15 participants: $17,000.00 plus vat per organisation
A 10% SPECIAL DISCOUNT IS CURRENTLY AVAILABLE FOR THIS PROGRAMME!
Call for non-member pricing
Method: In-Person | Duration: 6 hours | Dates and Times: 9:00 a.m. - 3:00 p.m.
THE BLUEPRINT TO LEADING WITH INCLUSION AND RESPECT
THE BLUEPRINT TO LEADING WITH INCLUSION AND RESPECT
Availability: This special must be purchased between July to September 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
In recent years, the Industrial Court and Equal Opportunity Tribunal have issued multiple judgments awarding individuals hundreds of thousands of dollars each for mistakes that could have been avoided. Through an exploration of the business case for diversity and inclusion, Executive Management, Board Members, Human Resources Professionals, and Line Management will benefit from this training session by lowering the risk of legal challenges, which can result in serious financial and reputational losses that hurt the organisation's brand.
Topics to be Covered
- The changing diversity landscape
- Examination of the Equal Opportunity Act
- Assessing policies and practices within the organisation
- Unconscious bias, stereotypes, prejudice and discrimination and their effects on the employment relationship
- Addressing behaviours that does not fit in with the organisation’s values
- Activity: Review of key judgments
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $5,100.00 plus vat per organisation
Up to 20 participants: $7,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 3 hours | Dates and Times: Flexible
NAVIGATING UNCOMFORTABLE CONVERSATIONS SUCCESSFULLY AS A LINE MANAGER AND SUPERVISOR
NAVIGATING UNCOMFORTABLE CONVERSATIONS SUCCESSFULLY AS A LINE MANAGER AND SUPERVISOR
Availability: This special must be purchased between July to September 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
When it comes to day-to-day workplace issues, do your line managers or supervisors feel uncomfortable or sometimes unprepared to have difficult conversations?
Do you dread having conversations with your direct reports on matters pertaining to Under-performance, Bad attitude, Chronic lateness or absenteeism, Poor hygiene, Sexual harassment claims or Tough business decisions?
If the answer is "YES" to any or all of the above, then this programme is for your team!
This programme was designed to be very practical, and equip an organisation’s management team with the mindset, framework, steps and tools to succinctly, effectively and successfully conduct any type of difficult conversation, with the right outcome, from beginning to end.
Topics to be Covered
- Understanding, applying and managing your emotional intelligence
- Identifying challenging personalities and how to manage them
- Being assertive without bullying
- Activity: Assessing your communication style and its impact
- Preparing your conversation plan
- Activity: Have a difficult conversation from start to finish
- Managing negative reactions
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $6,100.00 plus vat per organisation
Up to 20 participants: $7,700.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 4 hours | Dates and Times: Flexible
TALK LESS DO MORE: EFFECTIVE COMMUNICATION AND TIME MANAGEMENT STRATEGIES
TALK LESS DO MORE: EFFECTIVE COMMUNICATION AND TIME MANAGEMENT STRATEGIES
Availability: This special must be purchased between July to September 2023to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
In today's fast-paced world, it is more crucial than ever to successfully manage our time and communicate efficiently. As employees or business professionals, we are frequently overburdened with tasks and obligations, which can result in stress, frustration, anxiety, burnout, and decreased productivity. Achieving our goals requires a mastery of the fundamental tenants of time management and good communication.
This interactive training intervention is intended to provide team members with practical tools and techniques to improve their time management and communication skills.
Topics to be Covered
- Pre-training activity: Documentation of activities
- Time management essentials
- Tips for managing multiple projects
- Applying time management tools
- Activity: Analysis of your activity
- Types of communication and how to choose the best medium
- Activity: Identifying your communication style
- Techniques for clear and concise communication
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $6,100.00 plus vat per organisation
Up to 20 participants: $7,700.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 4 hours | Dates and Times: Flexible
BUILDING BRIDGES THROUGH EFFECTIVE CONFLICT AND GRIEVANCE MANAGEMENT
BUILDING BRIDGES THROUGH EFFECTIVE CONFLICT AND GRIEVANCE MANAGEMENT
Availability: This special must be purchased between July to September 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
Managers and supervisors must be able to properly manage grievances and disagreements.
When poorly managed, the result can often be inimical to the team or company, with issues manifesting such as lost productivity, low morale, increases in absenteeism, decreased revenue, and if a trade dispute or litigation ensues – significant legal costs.
This practical and engaging workshop will provide your organisation’s leadership team with the skills necessary to identify, manage, and resolve issues that will inevitably arise - whether within a team or department, among employees, or involving oneself.
Topics to be Covered
- Identifying common causes of conflicts in the workplace
- Applying emotional intelligence when managing conflicts
- Exploring different types of conflicts and their impact on individuals and teams
- Proactive measures to prevent conflicts in the workplace
- Strategies for early intervention and resolution
- Developing effective communication skills for managing conflicts.
- Managing workplace relationships
- The legal and regulatory framework governing industrial relations
- Handling employee grievances Applying the organisation's grievance policy
- When to involve a third party
- Activity: Review of IR Judgments
- Activity: Case Study
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
INVESTIGATING WORKPLACE WRONGDOING: A STEP-BY-STEP GUIDE (Repeat Programme)
INVESTIGATING WORKPLACE WRONGDOING: A STEP-BY-STEP GUIDE (Repeat Programme)
Availability: This special must be purchased between July to September 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
Organisations are spending a lot of resources, both time and money, in hiring external parties to address employee grievances, allegations of harassment, misconduct etc.
This practical workshop will empower and provide your management team with the capabilities and confidence required to conduct fair, comprehensive, timely and cost-effective internal investigations.
Topics to be Covered
- Key clauses in the Industrial Relations Act
- Principles of Natural Justice
- Establishing the investigation terms of reference and scope
- Developing the investigation plan
- Confidentiality and neutrality
- Managing the investigative process
- Identifying and securing persons of interest
- Applying 5 W’s +1 H when investigating
- Best practice when taking statements, gathering and securing evidence
- Preparing and submitting a final investigation report that will withstand external scrutiny
- Activity: Case Studies
- Activity: Review of key IR judgments
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
LEADERSHIP MASTERY OF THE PERFORMANCE APPRAISAL MEETING
LEADERSHIP MASTERY OF THE PERFORMANCE APPRAISAL MEETING
Availability: This special must be purchased between October to December 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
All successful yearly performance appraisal meetings, share the fact that preparation and planning are essential elements of the exercise. It is not sufficient for managers and supervisors to simply fill out the employee evaluation form and schedule a meeting, but rather, they must take the time to meticulously plan the meeting, interact with the appraisee, and offer constructive criticism to fairly evaluate the performance of their employees. In order to avoid legal complications, it is crucial that various elements are in alignment. In this interactive session, we will develop the line management's capacity and expertise to lead effective and drama-free evaluation meetings from beginning to end.
Topics to be Covered
- Your role and responsibility in the appraisal process as line management
- Preparing for the appraisal meeting - The do's and don'ts
- Common pitfalls and how to avoid them
- Review of applicable judgments from the Industrial Court
- Creative ways to engage your team members in the appraisal process
- Activity: How to correctly assess and rate performance
- Handling criticism, opposition and negativity as line management
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $6,100.00 plus vat per organisation
Up to 20 participants: $7,700.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 4 hours | Dates and Times: Flexible
THE SUPERVISORY TOOLKIT: ESSENTIAL SKILLS FOR MANAGING SELF, PEOPLE AND PROCESS
THE SUPERVISORY TOOLKIT: ESSENTIAL SKILLS FOR MANAGING SELF, PEOPLE AND PROCESS
Availability: This special must be purchased between October to December 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
Frontline supervisors and managers have a significant responsibility - they have the biggest influence over employees and are also responsible for maintaining the highest level of productivity. It is therefore imperative that supervisors and managers are equipped with the skills needed to self-manage, while improving team relationship and output particularly in this dynamic VUCAH environment when organisations are seeking to maximise productivity and the return on their people investment
This programme will help participants, whether they are new or seasoned supervisors or managers, reskill or upskill by exposing them to essential tools and techniques required to create a productive and harmonious workplace, expand their leadership capabilities to meet new and existing challenges, and increase their confidence and effectiveness
Topics to be Covered
- The blueprint to becoming a confident and competent leader
- Leading with a vision and purpose
- How the way we talk can change the way we work
- Developing critical thinking for better problem solving
- The ABC's of conflict resolution
- A how-to guide for building a collaborative and resilient team
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
THE LEADERSHIP GUIDE TO PERFORMANCE COACHING
THE LEADERSHIP GUIDE TO PERFORMANCE COACHING
Availability: This special must be purchased between October to December 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
According to the great Michael Jordan, “A coach is someone that sees beyond your limits and guides you to greatness!” This powerful and relevant quote succinctly encapsulates the core of coaching and its transformational effects; a principle that is just as pertinent to the workplace, as it is to the basketball court.
In this programme, your leadership team will attain the ability to engage, stretch and enable both at the individual and team level to reach their maximum potential. By utilising the skills and strategies for the team to attain its full potential. We will equip the line management team with proven coaching techniques to establish clear expectations, accountability, that get results. Participants will be able to apply their newfound knowledge to work in a real-world setting.
Topics to be Covered
- Why coaching in the most important skill and a leader's arsenal
- Activity: Coaching self-assessment
- What do great coaches do?
- The emotionally intelligent coach
- Is everyone coachable?
- Identifying and setting developmental goals
- Developing a coaching culture within the team
- Activity: Assessing your communication style and its impact
- Coaching with an action plan
- How to give and receive feedback
- Activity: Have a coaching conversation
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
OVERCOMING INDUSTRIAL RELATIONS CHALLENGES: A HOW-TO GUIDE FOR LINE MANAGERS AND SUPERVISORS
OVERCOMING INDUSTRIAL RELATIONS CHALLENGES: A HOW-TO GUIDE FOR LINE MANAGERS AND SUPERVISORS
Availability: This special must be purchased between October to December 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
This hands-on programme is designed to equip your management team with a practical overview of the current Industrial Relations (IR) landscape and the various elements that govern the workplace in Trinidad and Tobago. We will examine the role of your team or organisational leaders when treating some of the most common or challenging situations and explore the possible IR implications. This engaging workshop will provide your organisation’s leadership team with the skills necessary to identify, manage, and resolve issues that will inevitably arise - whether within a team, department, among employees, or involving oneself.
Topics to be Covered
- The major IR challenges faced by line managers and supervisors
- Demystifying the principle of Management Prerogative
- Absenteeism, persistent tardiness and where leadership goes wrong
- The Absenteeism and Tardiness checklist
- Treating with Insubordination and Threats
- What are the grounds for Constructive Dismissal claims
- Activity: Apply the elements of a warning
- Activity: Review of key Industrial Court Judgments
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per organisation
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
WRITE LIKE A BOSS: BUSINESS WRITING THAT WORKS (A Repeat Programme)
WRITE LIKE A BOSS: BUSINESS WRITING THAT WORKS (Repeat Programme)
Availability: This special must be purchased between October to December 2023 to secure special pricing below
Training Dates and Times: Flexible, based on company requirements
Description
This course will review English usage for business writers of all kinds. Participants will practice English grammar, vocabulary and sentence structure to re-establish foundational elements of written language. Building on those components, participants will also learn how to identify and revise a variety of common errors. This session will include exercises in word use, sentence structure, and punctuation, and will be especially useful for helping business professionals to write, revise, and review with skill and confidence.
Topics to be Covered
- Grammar essentials
- Organising your thoughts
- U.S. English vs. U.K. English
- Sentence construction
- Using punctuation correctly
- Editing skills
- Practical: Writing Activity
Terms and Cost
This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.
Up to 10 participants: $9,100.00 plus vat per organisation
Up to 20 participants: $11,500.00 plus vat per o
Call for non-member pricing
Method: Virtual | Duration: 6 hours | Dates and Times: Flexible
WANT TO FIND OUT MORE?
Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., or call us at 675-6026 ext. 246 or 248 to request a quotation or to purchase any of these programmes for your organisation. Request for programmes MUST be approved by the relevant company authority and training MUST be conducted by the stipulated period.
WHAT HAVE OTHERS SAID ABOUT OUR IN-HOUSE TRAINING?
"What a Wise Investment!"
"We engaged with the ESC to conduct in-house training for our Management and Supervisors. The training was not only relevant but provided real case scenarios to enhance the learning. The feedback from the team was that it was interactive and gave them the knowledge needed as People Managers.
We will continue to work with the ESC as a training provider to enhance the skill set of our team!"
Leslie A., HR Manager
"An Excellent Resource!"
"The In-house Training Unit of the Employers Solution Centre is an excellent resource for us. It is ideal, as it allows us to conduct relevant training at times that are convenient for our busy team. The ESC has always provided us with knowledgeable and dynamic facilitators. Their team is highly organised, friendly and professional. We are never disappointed when choosing the ESC and will continue to use the In-house training service and have no hesitation in recommending it!
Odette G., HR Team Lead