In-House Training

FEMALE EMPLOYEE SELF-DEFENCE TRAINING

This in-company special is designed to be delivered to individual companies for up to twenty-five (25) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in April, May or June to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: April to June 2021

Dates and Times Flexible

With the ongoing threats of attack and harassment that women are facing at home, on their way to and from work, and even at the workplace, there is an urgent need for employers to introduce appropriate measures to protect their female employees and mitigating the impact of these attacks on workers generally. In addressing this most pressing issue, this highly practical workshop exposes participants to simple, effective, and instinctive techniques and strategies that have been proven to improve situational awareness and reduce the likelihood of robberies, assaults and abductions.

Give your female employees a fighting chance!

Topics Covered

• How to create a work culture of intuition and situational awareness to identify suspicious persons and evaluate your surroundings, whether on and off the job site
• Examining the various types of potential human targets and establishments that attract robbers.
• Verbal de-escalation techniques against aggression
• 15 Self-Defence Techniques against Car Abductions & Assaults in the Public Environment
• Home Safety Defensive Techniques Against Intruders

Terms

$8,200.00 plus vat per organisation (up to 12 participants)

$14,000.00 plus vat per organisation (up to 25 participants)

Call for non-member pricing

Method: Face to Face (Observing all COVID-19 protocols)

Duration: 3 1/2 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

PERSONAL DEVELOPMENT FOR THE 21ST CENTURY ADMIN PROFESSIONAL

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in April, May or June to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: April to June 2021

Dates and Times Flexible

Gone are the days when the administrative support would simply schedule meetings, make copies, answer calls and take messages, or prepare basic reports for their manager. The workplace of today requires administrative professionals with a greater degree of versatility, flexibility and capacity to adapt their role to the changing needs of their organisation, as the business environment changes. He/she is required to be a self-starter with the ability to make critical and creative decisions. This workshop has been developed to enhance the knowledge and skills of today’s support personnel and explore how the correct professional image can prove beneficial to the individual and the business they represent.

Topics Covered

Developing a Creative Mindset

• Curiosity and its role in developing a creative mindset.
• How curiosity can change the way you look at situations, products and services.
• Identify convergent and divergent thinkers and their roles in creativity and innovation.
• Tools that help in fostering a creative mindset

Mind mapping that sparks creativity and critical thinking

• What is it and what are the benefits of mind mapping?
• Mind Map examples
• Activity: Mind mapping case study

Professional Image

• The ABCs of professional image branding
• The elements of a good first impression – 3V’s – Visual, Vocal and Verbal
• Common image mistakes you must avoid
• Managing first impressions – How to create a positive and lasting impression
• Dress for success! Identify your T.O.P.P (Time, Occasion, Place, Purpose)

Terms

$5,100.00 plus vat per organisation (up to 10 participants)

$6,900.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual

Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

UNLOCKING POTENTIAL: BREAKTHROUGH COACHING FOR INDIVIDUAL AND BUSINESS SUCCESS

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in April, May or June to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: April to June 2021

Dates and Times Flexible

Increasingly, organisations are realising that a command and control, top-down approach to management and workplace conversations leads to dependence, learned helplessness, and low engagement. Effective coaching techniques and powerful questions change the nature and outcome of everyday conversations, leading to higher engagement levels, increased self-sufficiency, creative thinking, and innovation. 

This intensive, but highly practical one (1)-day in-company course provides an insightful introduction to coaching skills, providing supervisors and managers with the necessary techniques, skill sets and tools needed to boost employee productivity by maximising their potential and ultimately attaining their own success and the success of the business.

Topics Covered

The Coaching Manager and Supervisors

• Why don’t more managers and supervisors coach?
• The benefits and challenges of coaching as a line management
• How does your personality type impact your coaching style?
• Importance of Emotional Intelligence in the workplace
• Understanding your team members’ workplace needs
• Stages of employee development 

Listening Skills

• What is whole body listening?
• Probing techniques for discovery and understanding
• Guidelines for giving feedback

Coaching 101

• Critical skills when coaching a team member virtually vs in person
• Tools and techniques for effective coaching
• Activity: Conduct a coaching conversation
• Activity: Follow-through and action planning

Terms

$8,100.00 plus vat per organisation (up to 10 participants)

$11,000.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual

Duration: 6 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

COMMONLY MISUNDERSTOOD CONCEPTS IN INDUSTRIAL RELATIONS - FOR MANAGERS AND SUPERVISORS

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in April, May or June to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: April to June 2021

Dates and Times Flexible

Does this situation sound familiar? You contact a colleague who is supposed to be competent in Industrial Relations and you seek clarification on a staff issue so that you can make the correct decision as a manager/supervisor, but the answer you receive does not seem wholly accurate. You then seek a second opinion and get a completely different answer, and you are left confused. Or maybe you just wish that you or your management team was more competent in industrial relations. If any of these sounds familiar, then this workshop is for you.

The complexity of industrial relations is inherent to the field, driven by the many statutes that regulate how decisions are made and actions are taken, in addition to legislation.

This workshop will address some commonly misunderstood concepts in Industrial Relations and tackle those plaguing questions and concerns that have confounded managers, supervisors and even human resource practitioners. This ESC’s in-company workshop will provide your management team with the correct information and methodology to confidently and correctly approach and manage people issues within their teams.

Topics Covered

• Who is a worker? The Worker Test.
• How long does it take for a custom or practice to be an “established practice”?
• How to change a bad practice in your department/organisation
• Probationers and discipline
• What is reasonableness?
• What is harsh and oppressive behaviour in industrial relations?
• Leave eligibility vs leave entitlement
• Words you should never say and actions you should never take in dealing with an employee
• What is light duty in respect of injury and maternity?
• How long can someone be placed in an acting position?
• What constitutes being overlooked for acting or promotion?
• How long can employees be laid off, with or without pay?
• What exactly is retrenchment, and how does the notice period actually work?

Terms

$5,100.00 plus vat per organisation (up to 10 participants)

$6,900.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual

Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.