Training and Sensitisation Session Calendar

Events Calendar

Business Process Management
From Tuesday 19 September 2017 -  08:30am
To Wednesday 20 September 2017 - 03:30pm
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Learn how business processes can help you improve your company's bottom line by providing a higher level or quality and consistency for your customers.


Topics Include

  • The fundamentals of business process management
  • Reflecting on processes
  • The vision phase
  • The modeling phase
  • The monitoring phase (including the introduction to the balance scorecard and business activity monitoring)
  • Defining business process management
  • The business process life cycle
  • The design phase (including process mapping)
  • The execution phase
  • The optimising phase (including an introduction to Lean and Six Sigma methods)


Facilitator: Marcia Cliffin

Cost: $2,995.00 plus vat (Members)

Early bird discount for payment made before August 19, 2017

Location ECA Training and Conference Facility, Aranguez
For further details please contact:
Mrs. Sherri Belfon
This email address is being protected from spambots. You need JavaScript enabled to view it.
1(868) 675-5873 Ext 230